Saturday, July 25, 2015

You’ve been delivered!


For all of the doubters, naysayers or simply concerned family and friends, let me put your mind at rest. I was safe. In fact, I felt more secure on the ship than many other segments of our travels thus far. This experience definitely felt different than the others, but each are of great value and I treasure my memories of all.

I believe the main differences between voyaging across the seas via cruise ship vs. container ship are simple. While on the container ship, we experienced: No crowds. No all-you-can eat buffets. No happy hours. No list of 20 activities a day. No decisions. Life on a container ship is simple (for passengers, anyway) – embark, show up for 3 scheduled meals-a-day (set menu) and fill in the remaining time on your own. I LOVED it.

One might think the days would drag on, but I found it to be quite the opposite. The days flew by and I was a little regretful we chose to disembark in Port Elizabeth, South Africa instead of carrying on to Singapore. I don’t feel like there was enough time to fully appreciate the quiet, calm and opportunity to write, read and learn more about the industry from our knowledgeable crew. The first week was filled with wonder and adventure of the ship and sea, but I could have used more time for the “newness” to wear off and settle in to a routine. I suppose if we had faced rough seas, I may be happier to now be on solid ground.

As for the journey itself, from the moment we arrived to port in Santos, Brazil, the crew on board instantly made us feel welcome. We were blessed to have a fellow passenger who was embarking upon his 19th voyage via container ship – he was a joy to share our meals and time with and patiently listened to and answered all of our “novice passenger” questions. Although I did not exactly know what to expect in regards to hospitality, the crew exceeded any and all expectations. Some of my highlights include:

Sunrise/Sunset – the internal calm felt inside while watching the day begin and end on an infinite horizon fed my soul. It was impossible to capture the beauty with a camera lens, so I did my best to breathe in the beautiful gift of Mother Nature and take in the mental imagery. Standing on the bridge, gazing out to the sea and sun, her elements enveloped me. I could feel with warmth of the sun’s rays on my skin, coolness of the wind blowing thru and around me, smell the salt of the sea and feel energy rising above from the water below. The best way I can describe how I felt in those moments – alive! The sky and sea were never the same and I enjoyed the complexity and evolving elements that made each day’s beginning and end unique.

Accommodations – pleasantly surprised is how I can best describe my initial reaction to our living quarters. Each of us had our own room, which was quite nice after sharing one for the prior 3 months. The room itself was larger than our cabin on the cruise ship and had two large windows I could open and enjoy the view. I had my own desk, refrigerator, lounge area including sofa, coffee table and chair, as well as a double sized bed. The bathroom was spacious and the hot showers were the best. Our steward cleaned it daily while I was at breakfast, so I felt a bit spoiled. We had our own passengers lounge to enjoy reading or watching a movie from the DVD closet. While modest in form, the ship even had an indoor pool and gym.  


Logistics – as a Lean Six Sigma Black Belt, I was on cloud nine. Those who know me well, know how much I respect and thrive on process – it is how my brain works. After witnessing only a glimpse of the loading/unloading, port management, navigation, engine maintenance, etc. – I was blown away by the logistical requirements of transporting goods across the globe. I kept imagining myself trying to document an end-to-end process map and I’m not convinced Visio could handle the number of swim lanes and decision points to capture all the suppliers, customers, moving deliverables and dependencies.

Without going in to too much detail, for I recognize the limitations of my knowledge based upon a short-term personal experience, I will try to capture some of the complexity that I gained immense respect for.

Safety – people, ship, containers…in that order. It was evident to me that the ship’s captain is never willing to risk the safety of his crew, ship or materials on board to meet a deadline.

Navigation – wind, currents, swell size, other vessels, oil rigs, fuel efficiency, just-in-time arrival to the port, etc. It was interesting to see the use of maps (pencil in route, erase and reuse next time), computers, binoculars and so forth. While technology helped, navigating the ship was a very hands-on responsibility.

Port management – it did not occur to me that every port has its own set of rules and way of doing things. Instead, I assumed there were industry standards that drove the process to ensure consistency throughout the globe. How wrong I was. I learned the head office does most of the negotiations with the loading/unloading and container manifest long before the ship arrives to port. Some ports charge per container, while others may contract a lump sum for the job. It also surprised me the port workers are responsible for the physical loading and unloading – I always thought this task was in the hands of the crew on board the ship.

Berthing – Apparently pilots are not limited to planes. It surprised me to learn a skilled set of pilots board the ship sometimes hours in advance to help guide the large vessel in to the port. After witnessing first-hand the intricacies in navigating through narrow channels with minimal clearance below, I now understand why they get paid the big bucks. They epitomize the phrase, “subject matter expert” and work closely with the captain, crew and tug boat operators to ensure a safe and successful docking process.

Containers - witnessing the loading and unloading of containers was worth the price of admission. For anyone who likes process, puzzles or organized chaos – this was utopia. So many moving parts – trucks lined up with containers and perfectly placed for the cranes to lift and ever-so carefully place on the ship in designated slots. Between the people guiding, hydraulic lifting, lowering and constant flow it felt more like a symphony than a shipyard. The occasional crescendo of a slightly off-kilter container was a good reminder of the massive weight the oversized Lego pieces fitting together. One inch off caused shake and boom that reverberated across the vessel.

Level-loading the containers was another admirable challenge. Some considerations include weight, port of call, and type of container (i.e. refrigeration “refer” unit or those containing hazardous materials). All strategic factors the on-shore planner inputs in to a sophisticated computer generated algorithm and then confirms with the Chief Officer. The plan takes in to account the number of containers, weight, height, strategic placement, bend of the vessel, ballast requirements, buoyancy, shear force in between bays, fuel efficiency, safety, industry regulations…you get the idea!

Once fully loaded, the ship had an entirely different feel. It was as if the containers went to sleep – the only sound you could here was the hum of the refers and slight sway of the stacked metal containers that almost sound like a gentle snore at times. I was told this historically has been referred to as the “singing of the containers”.

In summary, if you have ever considered this mode of transportation – do it. I hope to board another vessel as we continue our travels around the globe and will be forever grateful for our memorable and safe journey.